Special Coverage: Virtual PBX System, Hosted PBX System

Sally runs a recruitment consultancy with a team of about 5 people handling Operations, Finance, Marketing & Sales along with support activities of the firm. For internal communication, they use an on-site PBX system which was installed around 4 years ago. Till so far, the system has been working fine, however, Sally feels it would be really nice to keep up with the times having personal landline numbers for every employee. Moreover, a lot of her business happens on the phone and she travels a lot. As a result, she has to provide her cell phone number along with her business phone number, which people find pretty confusing and cumbersome while locating her. Then again, she has rented the current office space and may probably be moving out in the next 4 months as the lease is about to expire. Setting the entire PBX system in the new location is one helluva headache she hates to go through and wishes there could be an easier solution.

Well, Sally’s case is certainly not an isolated occurrence, as there are numerous small businesses, home offices and professinal firms out there who have longed for an easier and simpler solution. And if you are a startup in the bootstrapping phase, you certainly don’t want to invest capital setting up a mini telephone exchange (the PBX system). For all these troubled souls, the team at RingCentral has created a revolutionary offering in the form of a Virtual PBX System (also referred as a Hosted PBX System). What you get is a full featured PBX System with No Hardware at your premises. Let’s have a look at its features -

Local Number / Toll Free Number: Signup with a local number or a toll free number to start with. You may choose a local number of city which is not where you live/work. For e.g. Sally operates from Rockford, but has a lot of her corporate clients from Chicago, so she chooses a Chicago Area Code for her RingCentral Number.

You can even choose a Choose a toll free number: regular toll free (866, 877, etc.) , or a true 1-800 or vanity number (e.g.,
866-MYCMPNY

Internet Fax: One of the most popular reasons for people to choose this service is the facility of Internet Fax. You’ll now be able to send faxes directly from Microsoft Office, email or your phone. And they don’t tie up your computer or phone line, so no caller will ever get a busy signal. As far as receiving faxes is concerned, the number your signed up with (toll free or local) serves as your fax number and incoming faxes go straight to your online account while getting delivered according to the preferences you’ve set.

Voicemail: With voicemail, you get professional greetings, multiple delivery options and alerts.You can pick up voicemail via email or in your online account and can play it over your PC speakers — or just pick it up by phone. Calls to local numbers to leave or listen to voicemail are FREE.

Can’t wait to read more, click here to signup for the RingCentral Virtual PBX / Hosted PBX Trial Offer.

Extensions: At your disposal is a flexible extension service that can be configured to incorporate local and satellite offices & employees, wherever they are. Each extension can be completely configured using RingCentral features and options through easy online tools.

Answering Rules: Can be set up to route callers to voicemail, individual extensions etc. based on time & date, date range & caller ID amongst others. What more, you can even control your answering rules through any machine and that too online.

Call Forwarding: While on the move, you can direct callers to your cell phone. While @ home during evenings, you can forward your calls to your home number and that too through a simple management interface.

Dial-by-name Directory: To project the big company image, you can avail RingCentral’s unmatched, automated dial-by-name directory. The auto-attendant’s computer-generated voice will read the names of employee and/or department extensions per your design.

Recorded Greetings: You can record your own greetings or get some professional voice talent to record greetings and announcements and appear like a much larger organization. This can help reinforce your brand while projecting a professional image to callers.

Music on-hold: Reflect your business brand through the music and messages you play to callers on hold. And don’t lose the opportunity to make a service announcement.

And that’s just about the Virtual PBX System that you can signup for. Checkout all features of RingCentral Online listed below and you’ll have your entire telecommunications system virtualized on-the-fly.

Toll Free Numbers & Local Numbers

Start Your Free Trial Today

Voicemail & Internet Fax
Virtual PBX with Extensions
Dial-by-name Directory
Call Forwarding
Answering Rules, Call Screening, Recorded Greetings & Music on Hold
Call Controller + SoftPhone
Message Alerts
Click-to-Call Out and Click-to-Call Me
Outlook Integration
Call Logs
Calling Card
Unified Messaging
Auto Attendant
DigitalLine VoIP

Signup for a Free 30 Day Trial

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